FAQ

What is Clutch?

Think: anything you're craving or might need, just ran out of, or need in the last minute - We Got You. Delivering exactly what you need*, when you need it!

Clutch delivers from Tuscaloosa favorite restaurants, groceries, retail shops, munchies, drinks, household essentials and more, directly to your door.

How does Clutch work?

Place your order online, by filling up your cart with what you need, select your payment method, and your ordered will be at your door step in no time!Need help or got questions about your order? No worries Tap the blue chat button in the lower left corner. call us: (205) 202-9587 or email us: contact@clutchdeliveries and we will be glad to help you :)

How much is Clutch delivery fees?

Clutch delivery fee is just $4.99 - 6.99 depending on your location.

 What is Clutch delivery area?

Clutch delivers within a 10 minute radius of central Tuscaloosa. 


How Many Discount Codes Can I Use On An Order?

Discount codes cannot be combined. Only 1 discount code at a time can be used in an order.

How can I get a discount on my first Clutch order?

Sign up for our email list/ Newsletter and receive weekly offers on your delivery, like promo code: FORSCIENCE on your 1st Clutch order for $5 off, 19.99 minimum cart for discount to be applied.

I have a flyer with a barcode offering a discount, how do I use it and apply it to my order?

Open your camera in your smartphone and hover your phone over the barcode. Next, a link will popup. Tap the link and it will direct you to our website with the discount applied with the minimum cart only.

My discount code isn't working, can you help?

If you've scanned the QR code before and left the site without making a purchase or left the checkout section to add more to your cart, you may need to clear your cache. If you are still having problems after clearing your cache don't hesitate to contact us by tapping the blue chat with us button in the lower left hand corner. Always happy to help.

Can I schedule an order?

Yes! Once you filled your cart, before tapping the checkout button there is a note section on the cart page where you can list your instructions. Don't hesitate to contact us by tapping the blue chat button if you need any assistance.

What is the latest I can place an order?

If you place an order at 3am, which is when we close. We will deliver your items, its not a problem at all. This is what we do.

What are Clutch hours?

We’re open from 9:00AM - 3AM Daily. Questions? Shoot us an email at contact@clutchdeliveries.com     Phone Number: 205-202-9587

Why am I having a problem checking out?

1. Your billing address has to match the exact address where the card was registered. For ex. If your card was registered in New York, put that address in the billing section and put your address in the shipping section where you would like your items delivered.

2. We currently do not deliver in your area yet. Tap the blue chat button to check your delivery address.

Need assistance? tap the chat button in the lower left corner.

 Restaurant Fee's

If you order from multiple restaurants you will be charged a delivery fee from each restaurant.

How will I receive order updates? 

Order updates will be sent to you via email and text: By signing up via text, you agree to receive recurring automated marketing messages, including cart reminders, at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. Reply HELP for help. Message frequency varies. Msg & data rates may apply. View our Privacy Policy and Terms of Service.

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All tips go directly to your hard working driver.